Frequently Asked Questions
What do I need to bring to the class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any snacks or finger food you might want to enjoy! We also provide plastic cups, corkscrews, ice & ice buckets. We also have wine glasses for sale.
What is your cancellation policy?
Please note that registration is a firm commitment to attend the class. Any changes must be made AT 48 HOURS PRIOR TO EVENT.
If you need to cancel a reservation, you must do so within 48 hours of that class in order to receive a credit to your online account for the full amount you paid.
Paint stripping swirl LLC reserves the right to cancel classes for unforeseen circumstances. Registrants will be notified at least 24 hours prior to class time and payments can be refunded or a gift certificate for another time can be issued.
Is there reserved seating?
Yes, we have a spot designated for you with an easel set up before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
WHAT ARE YOUR ALCOHOL POLICIES?
Paint Sip and Swirl, LLC is a BYOB facility. We allow attendees, age 21 years and older, to consume alcohol while at our studio. ID will be asked for at the door. Paint Sip and Swirl LLC offers BYOB classes intended for adult painters, although we will permit painters age 16 to 20, if a company by an adult.
How can I cancel/change a class if I am within your cancellation policy?
1) Sign into your on-line account and click on “My Classes”
2) Find the class you are canceling and click "Change”
3) Click on the box in front of the registered name.
4) Click on the appropriated choice
When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will NOT automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card. YOU MUST CLICK ON THE BUTTON IN THE MIDDLE OF THE PAGE “APPLY ACCOUNT CREDIT”.
Is it safe to use my credit card on-line ?
Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.
We are using a certtiifcate : 128-bit SSL encryption.