Customer Service Representative
Position Summary
Rezclick.com is in need of a full time Customer Service Representative to handle incoming calls & emails.
Responsibilities
PHONES
- Answer incoming customer service calls
- Sales calls
- Problems with the reservation system
- Communicate with engineers to resolve minor technical issues
EMAIL
- Answer incoming emails from customers
- Update the ticket system
WRITE CONTENT
- Help improve the website and write articles
Qualifications
Required
- Excellent verbal communication skills
- Excellent written communication skills
- Critical thinking/Problem solving
- General computer skills/Web savvy
- Friendly attitude
Pluses
- Prior customer service experience
To be considered for this position, please e-mail a cover letter and your resume to:
jobs@rezclick.comWeb Designer / Graphic Designer
Position Summary
Rezclick.com is in need of a full time Web Designer / Graphic Designer to improve our website and create marketing creatives.
Responsibilities
WEBSITE
- Design the website www.rezclick.com
- Add articles, videos
- Update the blog, forum, help desk system
CREATIVES
- Create images, banners and logos
- Create brochures, catalogs and flyers
Qualifications
Required
- HTML, Dreamweaver, CSS 2.0
- Photoshop, Illustrator, Quarks
- Excellent verbal communication skills
- Excellent written communication skills
- Enjoy learning new things, goal-oriented/self-starter/problem-solver
- Be a reliable, responsible, hard worker
- Friendly attitude
Pluses
- PHP/MySQL
- Search Engine Optimization
To be considered for this position, please e-mail a cover letter, your resume and a portfolio to: jobs@rezclick.com
Web Developer
Position Summary
Rezclick.com is in need of a full time Web Developer to improve our online reservation system for cooking schools.
Responsibilities
RESERVATION SYSTEM
- Add Features
- Integrate a shopping cart for the products
- Interface with Quickbooks Application Programming
- Integrate new payment gateways (Paypal, Authorize.net)
- Develop an affiliate program
- Develop new modules
- Improve the user experience
- Write testing scripts
- Resolve Issues
- Minor technical issues
- Major technical issues
- Update the ticket system
- Documentation
- Create technical documentations
Qualifications
Required
- HTML, Dreamweaver, CSS 2.0
- PHP/MySQL
- AJAX, Javascript, XML
- Excellent verbal communication skills
- Excellent written communication skills
- Enjoy learning new things, goal-oriented/self-starter/problem-solver
- Be a reliable, responsible, hard worker
- Friendly attitude
Pluses
- MVC architecture
- Search Engine Optimization
To be considered for this position, please e-mail a cover letter, your resume to: jobs@rezclick.com
Sales Representative
Position Summary
Rezclick.com is in need of a full time Sales Representative to call on new markets and who like providing service to assist customers.
Responsibilities
Initiate and coordinate development of action plans to penetrate new markets
SALES
- Initiate and coordinate development of actions to get new markets
- Web Presentation
- Phone calls, emails, mails
FOLLOW UP
Qualifications
Required
- Excellent verbal communication skills
- Excellent written communication skills
- Excellent phone and listening skills
- Persistence
- Self-motivated and multi-tasking abilities
- General computer skills/Web savvy
- Friendly attitude
To be considered for this position, please e-mail a cover letter, your resume to: jobs@rezclick.com
